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CRM Marketplace
Captaris Improves Sales Focus And Process Efficiency Through Automated, Compliant Sales Incentive Management
With Compel, Captaris reduced the amount of time spent administering its incentive compensation programs by 30% while improving controls and security over compensation-related data. The company was also able to increase the immediacy and accuracy of information provided to participants and other key stakeholders.
For more than two decades, Captaris has provided award-winning products and solutions that automate business processes, manage documents electronically and ensure efficient information delivery. Captaris products are installed in all of the Fortune 100 and many Global 2000 companies. The publicly traded company has 394 employees and in 2005 reached $86.4 million in annual revenue. Headquartered in Bellevue, Washington, Captaris has offices throughout North America, and a presence in Europe, the Middle East, South Africa, Asia and Australia.
As one of the largest expense categories at Captaris, sales compensation demands strong controls and well-documented processes to ensure long-term compliance with the regulations that govern all U.S. public companies. In evaluating the company's systems, Captaris management recognized the need to upgrade its existing sales compensation management system to keep in step with its overall compliance initiatives.
